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Apr 08

Planned Maintenance : Midnight Software : Migration Status

We apologise to all former Midnight Software customers for the inconvenience, this hastily arranged migration was not our original plan and was a result of the business situation left by Midnight with their suppliers.

The current migration status is: –
HyperV VPS – being worked on
OpenVZ – being worked on
Cpanel Hosting – sites all moved, ip addresses being updated now ETA 11am
HELM Hosting – servers being repaired ETA 1pm
Dedicated Servers – please open a ticket at http://support.othellotech.net

Update

OpenVZ Linux-based VPSs have now been restored to operational status. Owners have been sent the new details to their billing e-mail address. You can also access these in the My E-mails section of the Client Portal at http://my.othellotech.net.

Update

All cPanel-based virtual hosting is now available, again we apologise for the inconvenience.

Update

Windows VPS are now back up, details of the new IP addresses can be found via the client portal at http://my.othellotech.net.

In some cases we will need authentication details to update the IP address, if you do not have access to your emails please check My Emails via the client portal.

Update

All servers are now returned to operational status.

There are still some issues with Windows-HELM based hosting accounts, and the Technical Team are continuing to work on bringing the remaining sites back online.

Update

Mail service on the Helm server is now restored – should you have any further problems please create a support ticket