Sep 18

COMPLETED: EnsimWin1/Thomas – Emergency Maintenance

Emergency Maintenance: Hosting – EnsimWin1/Thomas

What: This server has suffered an unknown failure, engineers are on-site and will provide more information when possible.
Affects: All customers with Windows hosting services provided by this service/server.
When: This condition was detected at 8:00 18/09/2012.  We do not yet have an ETA for service restoration as the system is being tested to ensure no other failures.

We apologise for the inconvenience this has caused, service will be restored as soon as possible.

Update 1 (18/09/2012 14:20): –
We apoologise for the lack of an update, the engineers have been working non-stop to recover this server.  It has been returned to service – however we strongly recommend that all customers contact us to discuss migration paths to other platforms as Ensim for Windows is becoming less supportable.