May 29

COMPLETED: Emergency Maintenance: OVZBudget03

Outage: ovz-budget-03.vps.astutium.com

What:
The issue is currently undergoing active investigation.
See updates further down.

Affects:
All customers with OVZ virtual machines on ovz-budget-03.vps.astutium.com.

When:
This condition was detected at 07:50 2016/05/29.

We do not yet have an ETA for service restoration but this post will be updated as further information is available.

Update 2016-05-29 12:00

The RAID-10 SSHD Disk Array has failed drives, which are currently being replaced and rebuilt
Server will be in a degraded state for approximately 72 hours during the primary rebuild:
* performance will be slower than usual
* the server (and all VMs) will require at least 2 reboots during this time

Update 2016-06-01 11:31

We will shortly need to restart the machine to pickup the newly installed and initialised drives, virtual servers will be gracefully shut-down and after the reboot has completed, started again

We apologise for the inconvenience caused, and assure all affected clients that we are working on returning the vps host server to an optimal state and performance as soon as possible.