Category: DataCentre

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tenants, they are performing major testing and remedial …

Continue reading

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

Continue reading

COMPLETED: Planned Maintenance: Server/Service Upgrade and Restart

Planned Maintenance: cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade add-on packages & script installers In order for the updates to take effect all services will need to go through a graceful restart This will take …

Continue reading

COMPLETED: Maintenance – Fibre Migration / Recabling GS2-THN

Planned Maintenance: Fibre Migration / Recabling GS2-THN What: Migration of Fibre Routes Global Switch 2 < - > TeleHouse North Affects: All Equipment in Global Switch 2 When: Sunday, 1825th May 2014 08:00 – 16:00 In order to allow for expansion within our GS2 DataCentre Facilities, the fibre-routes between GS2 and THE are being replaced/recabled …

Continue reading

COMPLETED: Maintenance – Fibre Migration / Recabling GS2-THE

Planned Maintenance: Fibre Migration / Recabling GS2-THE What: Migration of Fibre Routes Global Switch 2 < - > TeleHouse East Affects: All Equipment in Global Switch 2 When: Saturday, 1724th May 2014 08:00 – 16:00 In order to allow for expansion within our GS2 DataCentre Facilities, the fibre-routes between GS2 and THE are being replaced/recabled …

Continue reading

2013-May RIPE Atlas Probe Report

The latest report from our RIPE Atlas Probe has just arrived … This is your monthly availability report for probe 4521. Calculation interval : 2013-05-01 00:00:00 – 2013-06-01 00:00:00 Total Connected Time : 31d 00:00 Total Disconnected Time : 0d 00:00 Total Availability : 100.00% Kind regards, RIPE Atlas Team Another month of 100% network …

Continue reading

COMPLETED: Emergency Maintenance: SW-Routed1

Emergency Maintenance: Switch Routed 1 What: Intermittent Failure of Switch Routed 1 Affects: All routed services When: 2013/04/29 – Various Engineers are onsite preparing a replacement. A further brief outage will be required to replace/swap the failed component. Update 1: 29/04/2013 22:36 – The affected network component has now been fully replaced.  We don’t expect …

Continue reading

COMPLETED: Planned Maintenance : Cooling : Chiller Introduction

New RoofTop Chiller

Planned Maintenance : Cooling : Chiller Introduction What: Introduction into the live cooling circuit of new rooftop Aircon Chiller ref 2:2 Who (Affects): Building Facilities – Non Service Affecting When (start, end): Thursday 26th July 10:00 – 18:00 and Friday 27th July 10:00 – 18:00 Why: In order to extend the Othello PremierDC DataCentre facilities, …

Continue reading

COMPLETED: Power Failure at Othello DC 2HQ London

15:25 – There has been a major power failure in the E14 9xx postcode, affecting supply to our DataCentre at Harbour Quay (2HQ). Automated Transfer Switches have switched over to our secondary powerfeed, and the generators moved to hot status until the incident is resolved by the power company. No customer or Othello systems have …

Continue reading