Category Archive: HSphere

Dec 01

COMPLETED: Planned Maintenance: HSPhere Hosting Services

Planned Maintenance: HSphere Hosting Services Patches for OS and Replacement of Hardware When is this maintenance: Starting Thursday 3rd December 2015 18:00 Completing Monday 7th December 2015 06:00 What is being done: * Upgrade to latest versions of Operating Systems where supported * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation …

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Nov 19

COMPLETED: Planned Maintenance: Shared Hosting Services

Planned Maintenance: Shared Hosting Services Patches for OS / Control Panels and Upgrades to Hardware What is being done: * Upgrade to latest versions of Operating Systems, Control Panels, Script Installers and System Addons * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation of hosting server specifications across all platforms …

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Nov 13

COMPLETED: Emergency Maintenance: Win6/DC Hosting

Outage: Win6 (DC Hosting) due to RAID Array Degredation What: All customer websites served from Win6 are currently unavailable.  Mail and other servers are still available. Affects: All customers with websites served from Win6 (DC Hosting). Please note; this does not affect any part of the Astutium Network, or the MiniVPS Maidenhead or Manchester based …

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Jun 18

COMPLETED: Emergency Maintenance – HSphere/Win6

Emergency Maintenance: Win6 What: Software/Failure Affects: HSphere Web Hosting Services Provided By Win6 When: Wednesday 18th June 2014 10:00 – ongoing Unfortunately thorugh several security issues, both with HSphere itself and customer applications, web hosting services provided by this server cannot be immediately recovered.  As such we are accelerating our plans to migrate customers to …

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Apr 10

COMPLETED: Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites)

Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites) What: Security patching, hardenening and new firewall rules Affects: Resellers/customers with websites HSPhere Cluster London1 Servers Win4 and Win6 When: 2014/04/10 06:00 – 12:00 Due to repeated attacks against the servers Win4 and Win6 we are implementing additional security measures and new firewall rules to ‘keep …

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Oct 25

COMPLETED: Emergency Maintenance – HSphere

Emergency Maintenance: Power What: Migrating to alternate power feed. Affects: HSphere hosting services. When: Friday, 25th October 2013 17:00 – Friday, 25th October 2013 17:15 The HSphere servers will be powered down and moved to an alternate power feed. MySQL/MSSQL and web services will be unavailable for a short period of time whilst they are …

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Oct 09

COMPLETED: Scheduled Maintenance: HSphere Hosting

Scheduled Maintenance: HSphere Hosting What: Migration of HPshere Servers to new Power System Affects: UK HSphere Email and Website Hosting When: Friday, October 11, 2013 from 14:30 to 15:30 GMT Planned maintenance by the datacentre on the power to some racks will occur on 11/October/2013, which will have short-term impact on all HSphere Hosting Services …

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Jun 05

COMPLETED: Scheduled Maintenance: hSphere Mail Cluster

Disk Array Maintenance: hSphere Mail Cluster We have identified a failing member of the disk array behind the hSphere Mail Cluster.  Unfortunately due to the nature of the shared storage mail service must be interrupted to replace this member and rebuild the data to prevent any loss of stored e-mail.  Affected customers will be unable …

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Nov 01

Server Maintenance: DC Hosting (All servers)

Server Maintenance: All DC Hosting Services What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services for DC Hosting customers. When: 2012/10/31 19:00 to 21:00

Aug 12

COMPLETED: Emergency Maintenance: Hosting – DC Hosting/Win1

Emergency Maintenance: Hosting – DC Hosting/Win1 What: This server has suffered a cooling failure and has been temporarily taken out of service for repairs. Affects: All customers with Windows hosting services provided by this service/server.  Please note; this will not affect e-mail or other account functions – just the web site. When: This condition was …

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