Category: HSphere

COMPLETED: Planned Maintenance: Shared Hosting Servers

Shared Hosting Services Security Updates and Patches What is being done: upgrade to new operating system versions rollout of latest security patches additional rules for intrusion detection systems and firewalls In order for the updates to take effect servers will need to be shutdown, updated and then restarted. This will take approximately 1 hour during which time …

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COMPLETED: Planned Maintenance: Updates and Migrations of all Shared and Reseller Hosting

Shared and Reseller Hosting Services Server Migrations and Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB versions upgrade add-on packages & script installers migration to new hardware In order for the updates to take effect all services will need to …

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COMPLETED: Emergency Maintainance: LinWebS1 (DC Hosting/Servers)

Outage: linwebs1.dc-servers.com What: Unable to access Web services for hSphere accounts Affects: All customers with hSphere accounts that use linwebs1.dc-servers.com When: Wed 8/May/2019 07:50am Web services became unavailable due to unknown factors this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians despatched to site to investigate further. …

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COMPLETED: Emergency Maintainance: MySQL (DC Hosting/Servers)

Outage: mysql.dc-servers.com What: Unable to access MySQL services for hSphere accounts Affects: All customers with hSphere accounts that use MySQL When: Sat 2/December/2017 08:30am MySQL services became unavailable this morning on this server. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians despatched to site to investigate further.  The …

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COMPLETED: Planned Maintenance: HSPhere Hosting Services

Planned Maintenance: HSphere Hosting Services Patches for OS and Replacement of Hardware When is this maintenance: Starting Thursday 3rd December 2015 18:00 Completing Monday 7th December 2015 06:00 What is being done: * Upgrade to latest versions of Operating Systems where supported * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation …

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COMPLETED: Planned Maintenance: Shared Hosting Services

Planned Maintenance: Shared Hosting Services Patches for OS / Control Panels and Upgrades to Hardware What is being done: * Upgrade to latest versions of Operating Systems, Control Panels, Script Installers and System Addons * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation of hosting server specifications across all platforms …

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COMPLETED: Emergency Maintenance: Win6/DC Hosting

Outage: Win6 (DC Hosting) due to RAID Array Degredation What: All customer websites served from Win6 are currently unavailable.  Mail and other servers are still available. Affects: All customers with websites served from Win6 (DC Hosting). Please note; this does not affect any part of the Astutium Network, or the MiniVPS Maidenhead or Manchester based …

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COMPLETED: Emergency Maintenance – HSphere/Win6

Emergency Maintenance: Win6 What: Software/Failure Affects: HSphere Web Hosting Services Provided By Win6 When: Wednesday 18th June 2014 10:00 – ongoing Unfortunately thorugh several security issues, both with HSphere itself and customer applications, web hosting services provided by this server cannot be immediately recovered.  As such we are accelerating our plans to migrate customers to …

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COMPLETED: Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites)

Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites) What: Security patching, hardenening and new firewall rules Affects: Resellers/customers with websites HSPhere Cluster London1 Servers Win4 and Win6 When: 2014/04/10 06:00 – 12:00 Due to repeated attacks against the servers Win4 and Win6 we are implementing additional security measures and new firewall rules to ‘keep …

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COMPLETED: Emergency Maintenance – HSphere

Emergency Maintenance: Power What: Migrating to alternate power feed. Affects: HSphere hosting services. When: Friday, 25th October 2013 17:00 – Friday, 25th October 2013 17:15 The HSphere servers will be powered down and moved to an alternate power feed. MySQL/MSSQL and web services will be unavailable for a short period of time whilst they are …

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