Rob Golding
Author's posts
Jun 11
COMPLETED: Emergency Maintenance – Plesk 8-9
Outage: plesk8-9.hosting.astutium.com What: Unable to access services running on Plesk Hosting Server 8-9 Affects: All customers with Plesk based shared hosting in plsk8 or plsk9 machines When: Sat 11/June/2016 9:15am Plesk hosting platform became unresponsive at approx 9.15am this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians …
May 31
COMPLETED: Emergency Maintenance: OVZBudget03
Outage: ovz-budget-03.vps.astutium.com What: Intermittent connectivity issues accessing Virtual Private Servers on the ovz-budget-03 server caused by excessive CPU Load and Data-Transfer levels Affects: All customers with OVZ virtual machines on ovz-budget-03.vps.astutium.com. When: Ongoing This issue is under investigation, initial findings indicate one-or-more exploited virtual servers causing connectivity problems to other virtual machines on the same …
Feb 01
COMPLETED: Planned Maintenance: Astutium Website and Client Portal
Planned Maintenance: Astutium Website and Client Portal Rollout of new features and fixes When is this maintenance: Starting Monday 1st February 2016 10:00 Completing Monday 1st February 2016 18:00 What is being done: * Upgrade to latest versions of Operating System * Security enhancements to Client Portal * Changes to new version of Smarty & …
Dec 01
COMPLETED: Planned Maintenance: HSPhere Hosting Services
Planned Maintenance: HSphere Hosting Services Patches for OS and Replacement of Hardware When is this maintenance: Starting Thursday 3rd December 2015 18:00 Completing Monday 7th December 2015 06:00 What is being done: * Upgrade to latest versions of Operating Systems where supported * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation …
Nov 19
COMPLETED: Planned Maintenance: Shared Hosting Services
Planned Maintenance: Shared Hosting Services Patches for OS / Control Panels and Upgrades to Hardware What is being done: * Upgrade to latest versions of Operating Systems, Control Panels, Script Installers and System Addons * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation of hosting server specifications across all platforms …
Oct 28
COMPLETED: Planned Maintenance: EU Minecraft Server Maintenance
Minecraft Server Maintenance from: Friday 30th October 2015 12:00 to: Friday 30th October 18:00 As part of our regular service refresh and ongoing updates to improve performance, we are in the process of replacing a number of acquired, legacy and older minecraft systems with faster and more capable new hardware. This will allow for …
Oct 18
COMPLETED: Downtime: MiniVPS OVH SSD Server
Downtime: MiniVPS OVH SSD Server The minivps ovz ssdfr1 server is currently offline/not responding What is being done: We are waiting on OVH support to restart the server and determine the status of the machine Who is affected: Clients with … OVZ-SSD-FR services from MiniVPS on servers/systems: ssd1fr Once the machine is returned to service …
Oct 03
COMPLETED: Emergency Maintenance – DNP1W2K8
COMPLETED: Emergency Maintenance: DotNetPanel Hosting Server DNP1Win2K8 What is being done: Follwing a fault with service not correctly starting in windows a hard reboot of the server was necessary. Server is now failing at boot unable to read from sections of the drives/array. Replacement of SSD primary drives necessary before reinstallation/repair of Windows Core 2k8 …
Aug 21
COMPLETED: Planned Maintenance: cPanel03
Planned Maintenance: cPanel03 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …
Mar 30
RFO 150320: Reason For Outage – 20/March/2015
Astutium would like to apologise for the unplanned outage to some services earlier this morning. What went wrong? At approximately 8.56am, a management card failed and then proceeded to stop switching and passing traffic which affected some customers: on single homed connections on our shared hosting platform on the legacy virtual private server OVZ on …