Category: Emergency Maintenance

Emergency Maintenance Tasks

COMPLETED: Emergency Maintenance – CPanel11

Emergency Maintenance: cPanel11 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to stabilise an intermittent Disk-IO/Load issue, addition of more RAM and reconfiguration of caching, intrusion-detection systems, extra firewalling and other tweaks. …

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COMPLETED: Emergency Maintenance – W2K8DNP1

Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by W2K8DNP1 server. When: Tuesday, 12th August 2014 19:45 All hosting (web/email) services hosted on W2K8DNP1 server will be unavailable whilst the disk check is running.

COMPLETED: Upgrades to CPanel/WHM Shared Hosting Servers

All CPanel/WHM Linux Shared Hosting Servers have been updated to the latest CPanel/WHm Control Panel 11.44.0.x Softaculous Script Installer Astutium Website Builder – rvsitebuilder The cpanel/whm updates and patches include a number of security fixes and bug fixes plus performance enhancements to the latest version of PHP The softaculous upgrade brings the ability to install …

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COMPLETED: Emergency Maintenance – HSphere/Win6

Emergency Maintenance: Win6 What: Software/Failure Affects: HSphere Web Hosting Services Provided By Win6 When: Wednesday 18th June 2014 10:00 – ongoing Unfortunately thorugh several security issues, both with HSphere itself and customer applications, web hosting services provided by this server cannot be immediately recovered.  As such we are accelerating our plans to migrate customers to …

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Notification: Domain Transfer Emails to SBH Registrants

If you have today (23/May/2014) received unexpected emails about Domain Name Transfers being in progress, please accept my apologies for any concern/worry caused. An internal tidy-up process of putting all the domains from recent Mergers & Acquisitions onto our automated systems and to allow us to reduce your price for domain renewals has triggered these …

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COMPLETED: Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites)

Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites) What: Security patching, hardenening and new firewall rules Affects: Resellers/customers with websites HSPhere Cluster London1 Servers Win4 and Win6 When: 2014/04/10 06:00 – 12:00 Due to repeated attacks against the servers Win4 and Win6 we are implementing additional security measures and new firewall rules to ‘keep …

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COMPLETED: Emergency Maintenance – cPanel3

Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by cPanel3 server. When: Friday, 24th January 2014 15:55 All hosting (web/email) services hosted on cPanel3 server will be unavailable whilst the disk check is running.

COMPLETED: Scheduled Maintenance: US Minecraft Hosting Servers

What: Migrating Minecraft Hosting Server8 to new hardware. Affects: US Minecraft Servers 5,6,7,8 (US5-US8) When: Wednesday, 22nd January 2014 12:00 – 18:00 As part of our ongoing commitment to providing the highest performance and reliability for the Astutium MineCraft Hosting Services, we are going to be migrating our US Minecraft Servers 5, 6, 7 and …

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COMPLETED: Scheduled Maintenance: Website and Client Portal Upgrade

Scheduled Maintenance: Astutium Client Portal What: Upgrade of Client Portal and Main Website to new version Affects: Astutium Website and Client Portal Only – no client services affected When: Thursday, Decemeber 26, 2013 from 4:30 to 10:30 GMT Planned maintenance on the Astutium Client Portal to upgrade to a new version: * New control facilities …

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COMPLETED: Emergency Maintenance – EnsimWin1 (Thomas)

Emergency Maintenance: Hosting EnsimWin1 (Thomas) What: Failure of Hosting Server EnsimWin1 Affects: Resellers/customers with websites on EnsimWin1 When: 2013/11/19 13:09 Update 1: 17:00 service has been restored – if you have further problems please raise a support ticket.