Category: Emergency Maintenance

Emergency Maintenance Tasks

COMPLETED: Downtime: MiniVPS OVH SSD Server

Downtime: MiniVPS OVH SSD Server The minivps ovz ssdfr1 server is currently offline/not responding What is being done: We are waiting on OVH support to restart the server and determine the status of the machine Who is affected: Clients with … OVZ-SSD-FR services from MiniVPS on servers/systems: ssd1fr Once the machine is returned to service …

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COMPLETED: Emergency Maintenance – DNP1W2K8

DotNetPanel Your Windows Control Panel

COMPLETED: Emergency Maintenance: DotNetPanel Hosting Server DNP1Win2K8 What is being done: Follwing a fault with service not correctly starting in windows a hard reboot of the server was necessary. Server is now failing at boot unable to read from sections of the drives/array. Replacement of SSD primary drives necessary before reinstallation/repair of Windows Core 2k8 …

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COMPLETED: Planned Maintenance: cPanel05

Planned Maintenance: cPanel05 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

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COMPLETED: Planned Maintenance: cPanel07

Planned Maintenance: cPanel07 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

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COMPLETED: Emergency Maintenance – cPanel02

Emergency Maintenance: cPanel02 Hosting Server Replacement Drives and Migration of Data What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to proactively replace them prior to complete failure. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) …

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RFO 150320: Reason For Outage – 20/March/2015

Astutium would like to apologise for the unplanned outage to some services earlier this morning. What went wrong? At approximately 8.56am, a management card failed and then proceeded to stop switching and passing traffic which affected some customers: on single homed connections on our shared hosting platform on the legacy virtual private server OVZ on …

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COMPLETED: Emergency Maintanence – CPanel6

Completed: Emergency Maintenance: cPanel11 Hosting Server What is being done: At present the drives are being checked for consistency and being reorganised due to potential issues being reported by the drives. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) on server: cPanel6   When is this maintenance: Starting …

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COMPLETED: Emergency Maintenance – CPanel11

Emergency Maintenance: cPanel11 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to stabilise an intermittent Disk-IO/Load issue, addition of more RAM and reconfiguration of caching, intrusion-detection systems, extra firewalling and other tweaks. …

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COMPLETED: Emergency Maintenance – W2K8DNP1

Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by W2K8DNP1 server. When: Tuesday, 12th August 2014 19:45 All hosting (web/email) services hosted on W2K8DNP1 server will be unavailable whilst the disk check is running.

COMPLETED: Upgrades to CPanel/WHM Shared Hosting Servers

All CPanel/WHM Linux Shared Hosting Servers have been updated to the latest CPanel/WHm Control Panel 11.44.0.x Softaculous Script Installer Astutium Website Builder – rvsitebuilder The cpanel/whm updates and patches include a number of security fixes and bug fixes plus performance enhancements to the latest version of PHP The softaculous upgrade brings the ability to install …

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