Category: Emergency Maintenance

Emergency Maintenance Tasks

COMPLETED: Planned Maintenance: cPanel05

Planned Maintenance: cPanel05 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

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COMPLETED: Planned Maintenance: cPanel07

Planned Maintenance: cPanel07 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

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COMPLETED: Emergency Maintenance – cPanel02

Emergency Maintenance: cPanel02 Hosting Server Replacement Drives and Migration of Data What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to proactively replace them prior to complete failure. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) …

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RFO 150320: Reason For Outage – 20/March/2015

Astutium would like to apologise for the unplanned outage to some services earlier this morning. What went wrong? At approximately 8.56am, a management card failed and then proceeded to stop switching and passing traffic which affected some customers: on single homed connections on our shared hosting platform on the legacy virtual private server OVZ on …

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COMPLETED: Emergency Maintanence – CPanel6

Completed: Emergency Maintenance: cPanel11 Hosting Server What is being done: At present the drives are being checked for consistency and being reorganised due to potential issues being reported by the drives. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) on server: cPanel6   When is this maintenance: Starting …

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COMPLETED: Emergency Maintenance – CPanel11

Emergency Maintenance: cPanel11 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to stabilise an intermittent Disk-IO/Load issue, addition of more RAM and reconfiguration of caching, intrusion-detection systems, extra firewalling and other tweaks. …

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COMPLETED: Emergency Maintenance – W2K8DNP1

Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by W2K8DNP1 server. When: Tuesday, 12th August 2014 19:45 All hosting (web/email) services hosted on W2K8DNP1 server will be unavailable whilst the disk check is running.

COMPLETED: Upgrades to CPanel/WHM Shared Hosting Servers

All CPanel/WHM Linux Shared Hosting Servers have been updated to the latest CPanel/WHm Control Panel 11.44.0.x Softaculous Script Installer Astutium Website Builder – rvsitebuilder The cpanel/whm updates and patches include a number of security fixes and bug fixes plus performance enhancements to the latest version of PHP The softaculous upgrade brings the ability to install …

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COMPLETED: Emergency Maintenance – HSphere/Win6

Emergency Maintenance: Win6 What: Software/Failure Affects: HSphere Web Hosting Services Provided By Win6 When: Wednesday 18th June 2014 10:00 – ongoing Unfortunately thorugh several security issues, both with HSphere itself and customer applications, web hosting services provided by this server cannot be immediately recovered.  As such we are accelerating our plans to migrate customers to …

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Notification: Domain Transfer Emails to SBH Registrants

If you have today (23/May/2014) received unexpected emails about Domain Name Transfers being in progress, please accept my apologies for any concern/worry caused. An internal tidy-up process of putting all the domains from recent Mergers & Acquisitions onto our automated systems and to allow us to reduce your price for domain renewals has triggered these …

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