We will be upgrading the Client Portal (http://my.othellotech.net/) on 24/01/2012 between 18:00 and 19:00 UTC.
During the upgrade existing clients will not be able to access the client portal features such as searching for viewing invoices etc. Access to individual hosting control panels etc will still be available directly as advised in your welcome email. The upgrade will also prevent new clients from signing up, checking domain availability etc.
The client portal upgrade has been completed if you experience any problems please raise a support ticket.