Category: Emergency Maintenance

Emergency Maintenance Tasks

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tenants, they are performing major testing and remedial …

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COMPLETED: Planned Maintenance: Hosting Control Panel Upgrade cPanel/WHM

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB 10.3 versions upgrade add-on packages & script installers changes to SSL validity periods and trust-chains In order for the updates to take effect all …

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COMPLETED: Planned Maintenance: Hosting Control Panel Upgrade cPanel/WHM

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB 10.3 versions upgrade add-on packages & script installers changes to SSL validity periods and trust-chains In order for the updates to take effect all …

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COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

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COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Shared Hosting Service Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This …

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COMPLETED: Planned Maintenance: Server/Service Upgrade and Restart

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade add-on packages & script installers In order for the updates to take effect all services will need to go through a graceful restart This will take …

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COMPLETED: Planned Maintenance: Server/Service Upgrade and Restart

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade add-on packages & script installers In order for the updates to take effect all services will need to go through a graceful restart This will take …

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COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Hosting Servic Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This will …

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COMPLETED: Emergency Maintainance: LinWebS1 (DC Hosting/Servers)

Outage: linwebs1.dc-servers.com What: Unable to access Web services for hSphere accounts Affects: All customers with hSphere accounts that use linwebs1.dc-servers.com When: Wed 8/May/2019 07:50am Web services became unavailable due to unknown factors this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians despatched to site to investigate further. …

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COMPLETED: Emergency Maintainance: MySQL (DC Hosting/Servers)

Outage: mysql.dc-servers.com What: Unable to access MySQL services for hSphere accounts Affects: All customers with hSphere accounts that use MySQL When: Sat 2/December/2017 08:30am MySQL services became unavailable this morning on this server. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians despatched to site to investigate further.  The …

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