Category: Virtual Servers

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

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COMPLETED: Planned Maintenance: Server/Service Upgrade and Restart

Planned Maintenance: cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade add-on packages & script installers In order for the updates to take effect all services will need to go through a graceful restart This will take …

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COMPLETED: Planned Maintenance: OVZ VPS Kernel Upgrades

Planned Maintenance: OVZ VPS Kernel Upgrades OVZ (OpenVZ) Virtual Private Servers What is being done: upgrade to new kernel, security patches and updates. In order for the updates to take effect all virtual servers will need to be shutdown and restarted. This will take approximately 30 minutes during which time any “active” connections will be disconnected. Who is affected: All …

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COMPLETED: Emergency Maintenance: OVZBudget02

What: Urgent Replacement of : ovz-budget-02.vps.astutium.com Load based problems causing VPS Host Node random restarts on the ovz-budget-02 server This host/node has suffered 3 issues in recent weeks, and again today is under extreme load. We are therefore performing an emergency migration of all Active VPS to new hardware to prevent further servcie interruptions whilst …

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COMPLETED: Emergency Maintenance: OVZBudget03

Outage: ovz-budget-03.vps.astutium.com What: Intermittent connectivity issues accessing Virtual Private Servers on the ovz-budget-03 server caused by excessive CPU Load and Data-Transfer levels Affects: All customers with OVZ virtual machines on ovz-budget-03.vps.astutium.com. When: Ongoing This issue is under investigation, initial findings indicate one-or-more exploited virtual servers causing connectivity problems to other virtual machines on the same …

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COMPLETED: Emergency Maintenance: OVZBudget03

Outage: ovz-budget-03.vps.astutium.com What: The issue is currently undergoing active investigation. See updates further down. Affects: All customers with OVZ virtual machines on ovz-budget-03.vps.astutium.com. When: This condition was detected at 07:50 2016/05/29. We do not yet have an ETA for service restoration but this post will be updated as further information is available. Update 2016-05-29 12:00 The …

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COMPLETED: Downtime: MiniVPS OVH SSD Server

Downtime: MiniVPS OVH SSD Server The minivps ovz ssdfr1 server is currently offline/not responding What is being done: We are waiting on OVH support to restart the server and determine the status of the machine Who is affected: Clients with … OVZ-SSD-FR services from MiniVPS on servers/systems: ssd1fr Once the machine is returned to service …

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COMPLETED: Scheduled Maintenance: Astutium Ltd US network

Scheduled Maintenance: Astutium Ltd US network. What: Software upgrades on the network routers and switches. Affects: US Website Hosting, US Dedicated Servers, US Virtual/Cloud Servers and US (All) and UK (Multicraft access only) Minecraft Gaming Services. When: Thursday, August 22, 2013 from 7:00 a.m. to 11:00 a.m. GMT   Planned maintenance on the Astutium Ltd US network will occur on 22/August/2013, …

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COMPLETED: Scheduled Maintenance – Migration of Virtual Private Servers (VPS-OVZ) to new Hardware

Migration to new OVZ/VPS Hardware As part of our ongoing processes of QA, Monitoring and Upgrading of equipment, it is time to “retire” some of the Virtual Private Server (VPS/OVZ) systems (including several from Mergers-&-Acquisitions) and move those client VPS onto new machines. Additionally ALL OpenVZ Virtual Server clients will be able to access the …

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COMPLETED: Outage – UKCloud Services, Manchester Cluster

Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible. Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 04:00 25/01/2013.  We do not yet …

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