Astutium Ltd try to be as informative and open as possible regarding any service affecting problems and scheduled maintenance by posting on the Astutium Status Blog for general [not client specific] issues. Breakdown of the problems experienced 29/04/2013 Approximately 10am we received several reports of difficulty accessing our own website and some customer servers. Neither …
April 2013 archive
Apr 29
COMPLETED: Emergency Maintenance: SW-Routed1
Emergency Maintenance: Switch Routed 1 What: Intermittent Failure of Switch Routed 1 Affects: All routed services When: 2013/04/29 – Various Engineers are onsite preparing a replacement. A further brief outage will be required to replace/swap the failed component. Update 1: 29/04/2013 22:36 – The affected network component has now been fully replaced. We don’t expect …
Apr 24
COMPLETED: Emergency Maintenance: Hosting Plesk 8
Emergency Maintenance: Hosting Plesk 8 What: Failure of Hosting Server Plesk-8 Affects: All resellers/customers with websites and email services on Plesk 8 When: 2013/04/24 04:32 Engineers are onsite investigating the extent of the problems It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. Update 1 …