July 2012 archive

COMPLETED: Emergency Maintenance : Hosting : Helm2 (MidnightSoftware)

Server Helm2.othellohosts.net is under maintenance following a fault in the control panel.   We will post more details once they are available.   Update 1: All affected customers have been migrated to our DotNetPanel services and the Helm platform retired.  This will mean a change of credentials and URLs for the Control Panel.   All customers …

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COMPLETED: Planned Maintenance : Cooling : Chiller Introduction

New RoofTop Chiller

Planned Maintenance : Cooling : Chiller Introduction What: Introduction into the live cooling circuit of new rooftop Aircon Chiller ref 2:2 Who (Affects): Building Facilities – Non Service Affecting When (start, end): Thursday 26th July 10:00 – 18:00 and Friday 27th July 10:00 – 18:00 Why: In order to extend the Othello PremierDC DataCentre facilities, …

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COMPLETED: Planned Maintenance: H-Sphere hsphere-linwebs1.othellohosts.net server migration

What: Migrate data to a new server. Who (affects): All H-Sphere customers with sites hosted on server hsphere-linwebs1.othellohosts.net will be unable during the migration. When: starting Monday 16 July 2012 21:00 completing Monday 16 July 2012 22:00 Why: Increase server resources.

COMPLETED: Planned Maintenance: HSphere (DC-Hosting) Win6 RAID Rebuild

Due to a failed disk we will be replacing the drive and re-syncing the RAID. When: Thursday 20:00 What: Replace failing HDD and RAID sync. Affects: HSphere hosting/email clients on Win6 (DC-Hosting) Expected Outage: 1-2 hours during the RAID sync.

COMPLETED: Planned Maintenance: cPanel Services Restart

As part of our commitment to continued high levels of service, we must announce the following planned maintenance work. When: Monday 9th July 00:00 – 02:00 BST (UTC +1) What: Services Restart Affects: All cPanel shared hosting servers (cPanel 1-6, stream2) Expected Outage: 5-15 minutes per server as it restarts to apply critical updates and …

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