December 2017 archive

COMPLETED: Emergency Maintainance: MySQL (DC Hosting/Servers)

Outage: What: Unable to access MySQL services for hSphere accounts Affects: All customers with hSphere accounts that use MySQL When: Sat 2/December/2017 08:30am MySQL services became unavailable this morning on this server. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians despatched to site to investigate further.  The …

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