Category: Cloud Servers

COMPLETED: Planned Maintenance: Updates and Migrations of all Shared and Reseller Hosting

Shared and Reseller Hosting Services Server Migrations and Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB versions upgrade add-on packages & script installers migration to new hardware In order for the updates to take effect all services will need to …

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COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tenants, they are performing major testing and remedial …

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COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

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COMPLETED: Downtime: MiniVPS OVH SSD Server

Downtime: MiniVPS OVH SSD Server The minivps ovz ssdfr1 server is currently offline/not responding What is being done: We are waiting on OVH support to restart the server and determine the status of the machine Who is affected: Clients with … OVZ-SSD-FR services from MiniVPS on servers/systems: ssd1fr Once the machine is returned to service …

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COMPLETED: Scheduled Maintenance: Astutium Ltd US network

Scheduled Maintenance: Astutium Ltd US network. What: Software upgrades on the network routers and switches. Affects: US Website Hosting, US Dedicated Servers, US Virtual/Cloud Servers and US (All) and UK (Multicraft access only) Minecraft Gaming Services. When: Thursday, August 22, 2013 from 7:00 a.m. to 11:00 a.m. GMT   Planned maintenance on the Astutium Ltd US network will occur on 22/August/2013, …

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COMPLETED: Outage – UKCloud Services, Manchester Cluster

Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible. Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 04:00 25/01/2013.  We do not yet …

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COMPLETED: Outage: UKCloud Services Manchester Cluster

Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 20:05 17/01/2013.  We do not yet …

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COMPLETED: Planned Maintenance: Level3 Router Replacement

We have been advised by Level(3) that they have a maintenance window planned 20 April 2012 01:00 – 04:00 BST where they will replace their London routing infrastructure.  This work will not cause a connectivity outage for any customer; however any connections through Level(3) at the point they perform their work may well be disconnected, …

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