Rob Golding

Author's posts

Sep 02

Planned Maintenance: Hosting Control Panel Upgrade cPanel/WHM

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB 10.3 versions upgrade add-on packages & script installers changes to SSL validity periods and trust-chains In order for the updates to take effect all …

Continue reading

Jul 11

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

Continue reading

Apr 20

COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Shared Hosting Service Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This …

Continue reading

Oct 18

COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Hosting Servic Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This will …

Continue reading

Sep 23

COMPLETED: Planned Maintenance: DDUK Servers/Services Upgrade and Restart

Planned Maintenance: DDUK Servers/Services Upgrades Operating Systems, Control Panels, Script Installers, DNS and Other Add-On Services What is being done: upgrade to new operating system version update of anti-virus software installation of .66. cPanel/WHM update of security systems including firewalls and intrusion detection software essential patches and maintenance In order for the updates to take effect …

Continue reading

Jul 04

COMPLETED: Emergency Maintenance: OVZBudget02

What: Urgent Replacement of : ovz-budget-02.vps.astutium.com Load based problems causing VPS Host Node random restarts on the ovz-budget-02 server This host/node has suffered 3 issues in recent weeks, and again today is under extreme load. We are therefore performing an emergency migration of all Active VPS to new hardware to prevent further servcie interruptions whilst …

Continue reading

Jun 11

COMPLETED: Emergency Maintenance – Plesk 8-9

Outage: plesk8-9.hosting.astutium.com What: Unable to access services running on Plesk Hosting Server 8-9 Affects: All customers with Plesk based shared hosting in plsk8 or plsk9 machines When: Sat 11/June/2016 9:15am Plesk hosting platform became unresponsive at approx 9.15am this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians …

Continue reading

May 31

COMPLETED: Emergency Maintenance: OVZBudget03

Outage: ovz-budget-03.vps.astutium.com What: Intermittent connectivity issues accessing Virtual Private Servers on the ovz-budget-03 server caused by excessive CPU Load and Data-Transfer levels Affects: All customers with OVZ virtual machines on ovz-budget-03.vps.astutium.com. When: Ongoing This issue is under investigation, initial findings indicate one-or-more exploited virtual servers causing connectivity problems to other virtual machines on the same …

Continue reading

Feb 01

COMPLETED: Planned Maintenance: Astutium Website and Client Portal

Planned Maintenance: Astutium Website and Client Portal Rollout of new features and fixes When is this maintenance: Starting Monday 1st February 2016 10:00 Completing Monday 1st February 2016 18:00 What is being done: * Upgrade to latest versions of Operating System * Security enhancements to Client Portal * Changes to new version of Smarty & …

Continue reading

Dec 01

COMPLETED: Planned Maintenance: HSPhere Hosting Services

Planned Maintenance: HSphere Hosting Services Patches for OS and Replacement of Hardware When is this maintenance: Starting Thursday 3rd December 2015 18:00 Completing Monday 7th December 2015 06:00 What is being done: * Upgrade to latest versions of Operating Systems where supported * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation …

Continue reading