Rob Golding

Author's posts

Oct 14

Planned Maintenance: Shared Hosting Servers

Shared Hosting Services Security Updates and Patches What is being done: upgrade to new operating system versions rollout of latest security patches additional rules for intrusion detection systems and firewalls In order for the updates to take effect servers will need to be shutdown, updated and then restarted. This will take approximately 1 hour during which time …

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Jun 07

COMPLETED – Planned Maintenance: Shared Hosting Server/Service Upgrades

cPanel Shared Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade add-on packages & script installers new versions of PHP/MySQL/MariaDB made available In order for the updates to take effect all services will need to go …

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Oct 13

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tenants, they are performing major testing and remedial …

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Sep 02

COMPLETED: Planned Maintenance: Hosting Control Panel Upgrade cPanel/WHM

cPanel Hosting Services Control Panel and Associated Packages Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB 10.3 versions upgrade add-on packages & script installers changes to SSL validity periods and trust-chains In order for the updates to take effect all …

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Jul 11

COMPLETED: Major Engineering Works – Services at Risk

DataCenter Major Engineering Works Power Testing, Upgrades and Replacements What is being done: Replacement of faulty UPS Checking of Breakers and Wiring Failover Testing of Power Systems Following the unexpected power issues at Level3/CenturyLink on 8th and 12th of June which caused major disruptions to all datacentre tennants, they are performing major testing and remedial …

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Apr 20

COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Shared Hosting Service Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This …

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Oct 18

COMPLETED: Emergency Maintenance: DiscountDomains UK CP15 Shared Hosting Server

Emergency Maintenance: DDUKCP15 cPanel Hosting Servic Drive Array Replacement What is being done: replace faulty drive(s) rebuild array(s) restore data In order for the disks to be replaced following a reported fault, services [ ftp, web, email, databases ] will need to go through shutdown, copy to new disks, restore of missing/failed/corrupt files and restart This will …

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Sep 23

COMPLETED: Planned Maintenance: DDUK Servers/Services Upgrade and Restart

Planned Maintenance: DDUK Servers/Services Upgrades Operating Systems, Control Panels, Script Installers, DNS and Other Add-On Services What is being done: upgrade to new operating system version update of anti-virus software installation of .66. cPanel/WHM update of security systems including firewalls and intrusion detection software essential patches and maintenance In order for the updates to take effect …

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Jul 04

COMPLETED: Emergency Maintenance: OVZBudget02

What: Urgent Replacement of : ovz-budget-02.vps.astutium.com Load based problems causing VPS Host Node random restarts on the ovz-budget-02 server This host/node has suffered 3 issues in recent weeks, and again today is under extreme load. We are therefore performing an emergency migration of all Active VPS to new hardware to prevent further servcie interruptions whilst …

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Jun 11

COMPLETED: Emergency Maintenance – Plesk 8-9

Outage: plesk8-9.hosting.astutium.com What: Unable to access services running on Plesk Hosting Server 8-9 Affects: All customers with Plesk based shared hosting in plsk8 or plsk9 machines When: Sat 11/June/2016 9:15am Plesk hosting platform became unresponsive at approx 9.15am this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians …

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