Planned Maintenance: Hosting Control Panel Upgrade cPanel/WHM

cPanel Hosting Services

Control Panel and Associated Packages Upgrades

What is being done:

  • upgrade to new version of Web Host Manager (whm)
  • upgrade to new version of cPanel
  • upgrade to MySQL/MariaDB 10.3 versions
  • upgrade add-on packages & script installers
  • changes to SSL validity periods and trust-chains

In order for the updates to take effect all services will need to go through a graceful shutdown/restart/reload.

This will take approximately 45 minutes during which time any “active” connections may temporarily disconnect but be able to reconnect/continue immediately afterwards.

Who is affected:

All Shared Hosting, Reseller Hosting, Media Hosting, ShoutCAST Hosting, File Hosting, Email Hosting, WordPress Hosting and E-commerce Hosting services on shared servers:

  • Shared Hosting: cPanel10
  • Shared Hosting: cPanel12
  • Shared Hosting: cPanel14
  • Shared Hosting: cPanel15
  • Shared Hosting: cPanel16
  • Shared Hosting: cPanelA2

All Reseller Hosting including Media/ShoutCAST, File Hosting, Email and Web Hosting services on reseller servers:

  • Reseller Hosting: cPanel07

Internal services/systems on client facing servers:

  • Astutium: Service Status Blog
  • Astutium: Company News Blog

When is this maintenance:

Starting: 11/09/2020 17:30
Completing: 11/09/2020 19:30

Why do we need to do this:

It is important for the security of your websites, blogs, shopping-carts, email and related services that each of the server(s) involved providing your hosting has the most current control panel security updates, patches and improvements.