Server Helm2.othellohosts.net is under maintenance following a fault in the control panel.
We will post more details once they are available.
All affected customers have been migrated to our DotNetPanel services and the Helm platform retired. This will mean a change of credentials and URLs for the Control Panel. All customers will have received a new Welcome E-mail for the new service with these details in. We apologise for the inconvenience. With works of this magnitude there may be a few lingering issues with individual scripts, if this affects you please contact Support via the usual methods (firstname.lastname@example.org, http://support.othellotech.net).