Category: Virtual Servers

COMPLETED: Scheduled Maintenance – Migration of Virtual Private Servers (VPS-OVZ) to new Hardware

Migration to new OVZ/VPS Hardware As part of our ongoing processes of QA, Monitoring and Upgrading of equipment, it is time to “retire” some of the Virtual Private Server (VPS/OVZ) systems (including several from Mergers-&-Acquisitions) and move those client VPS onto new machines. Additionally ALL OpenVZ Virtual Server clients will be able to access the …

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COMPLETED: Outage – UKCloud Services, Manchester Cluster

Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible. Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 04:00 25/01/2013.  We do not yet …

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COMPLETED: Emergency Maintenance : Hosting : DHUK WebsitePanel Services

Thursday 5th April 2012 22:00 The hardware platform (servers) hosting “DirectHostingUK” WebsitePanel clients has failed, technicians are onsite determining the scope of the problem and what to do to bring the system(s) back online. *update* Friday 6th April 2012 02:00 The drive array containing all the client data/virtual-machines is degraded, replacement drives have been fitted …

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COMPLETED: Planned Maintenance: Level3 Router Replacement

We have been advised by Level(3) that they have a maintenance window planned 20 April 2012 01:00 – 04:00 BST where they will replace their London routing infrastructure.  This work will not cause a connectivity outage for any customer; however any connections through Level(3) at the point they perform their work may well be disconnected, …

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Planned Maintenance : Midnight Software : Migration Status

We apologise to all former Midnight Software customers for the inconvenience, this hastily arranged migration was not our original plan and was a result of the business situation left by Midnight with their suppliers. The current migration status is: – HyperV VPS – being worked on OpenVZ – being worked on Cpanel Hosting – sites …

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Planned Maintenance : Hosting : HSphere Control Panel Server

re:Planned Maintenance : HSphere Control Panel Services This maintenance is now complete. Thank you for your patience.

Planned Maintenance : Hosting : HSphere Control Panel Server

Further to the emergency maintenance already carried out on this service, it is necessary to continue some further housekeeping work on the hSphere control panel server. This maintenance will be carried out at 17:45 BST Friday 9th April 2010. We expect the outage to be 60 minutes. This outage will not affect web or e-mail …

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