Category: Emergency Maintenance

Emergency Maintenance Tasks

COMPLETED:Emergency Maintanence – UK1.mcftserver.com

Outage: UK1.mcftserver.com What: All Minecraft servers on UK1.mcftserver.com are currently unavailable due to a hardware failure. Affects: All customers with Minecraft servers on UK1.mcftserver.com. When: This condition was detected at 21:50 2015/12/02. We do not yet have an ETA for service restoration but this post will be updated as further information is available. Update: December 2nd …

Continue reading

COMPLETED: Emergency Maintenance: Win6/DC Hosting

Outage: Win6 (DC Hosting) due to RAID Array Degredation What: All customer websites served from Win6 are currently unavailable.  Mail and other servers are still available. Affects: All customers with websites served from Win6 (DC Hosting). Please note; this does not affect any part of the Astutium Network, or the MiniVPS Maidenhead or Manchester based …

Continue reading

COMPLETED: Downtime: Xavvo/MiniVPS Services Newcastle

Outage: Xavvo/MiniVPS Services Newcastle What:  All VPS/VDS/Dedicated Services in Newcastle are currently unavailable. Affects: All customers with Xavvo/MiniVPS services from the Wildcard DataCentre based in Newcastle. Please note; this does not affect any part of the Astutium Network, or the MiniVPS Maidenhead or Manchester based services. When: This condition was detected at 16:40 2015/10/29.  We …

Continue reading

COMPLETED: Downtime: MiniVPS OVH SSD Server

Downtime: MiniVPS OVH SSD Server The minivps ovz ssdfr1 server is currently offline/not responding What is being done: We are waiting on OVH support to restart the server and determine the status of the machine Who is affected: Clients with … OVZ-SSD-FR services from MiniVPS on servers/systems: ssd1fr Once the machine is returned to service …

Continue reading

COMPLETED: Emergency Maintenance – DNP1W2K8

DotNetPanel Your Windows Control Panel

COMPLETED: Emergency Maintenance: DotNetPanel Hosting Server DNP1Win2K8 What is being done: Follwing a fault with service not correctly starting in windows a hard reboot of the server was necessary. Server is now failing at boot unable to read from sections of the drives/array. Replacement of SSD primary drives necessary before reinstallation/repair of Windows Core 2k8 …

Continue reading

COMPLETED: Planned Maintenance: cPanel05

Planned Maintenance: cPanel05 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

Continue reading

COMPLETED: Planned Maintenance: cPanel07

Planned Maintenance: cPanel07 Hosting Server Replacement Drives, Migration of Data and Hardware Upgrades What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, following the check/repair/analysis of other hosting servers (see Emergency Maintenance – CPanel06 on 16/November) we are continuing the rollout of new SSD drive …

Continue reading

COMPLETED: Emergency Maintenance – cPanel02

Emergency Maintenance: cPanel02 Hosting Server Replacement Drives and Migration of Data What is being done: Replacement of SSD Hard Drives and Migration of all existing data to the new disks, in order to proactively replace them prior to complete failure. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) …

Continue reading

RFO 150320: Reason For Outage – 20/March/2015

Astutium would like to apologise for the unplanned outage to some services earlier this morning. What went wrong? At approximately 8.56am, a management card failed and then proceeded to stop switching and passing traffic which affected some customers: on single homed connections on our shared hosting platform on the legacy virtual private server OVZ on …

Continue reading

COMPLETED: Emergency Maintanence – CPanel6

Completed: Emergency Maintenance: cPanel11 Hosting Server What is being done: At present the drives are being checked for consistency and being reorganised due to potential issues being reported by the drives. Who is affected: Clients with cPanel/WHM Linux Hosting Services (web, email, personal, business hosting packages) on server: cPanel6   When is this maintenance: Starting …

Continue reading