COMPLETED: Planned Maintenance: Shared Hosting Server/Service Upgrades

cPanel Shared Hosting Services

Control Panel and Associated Packages Upgrades

What is being done:

  • upgrade to new version of Web Host Manager (whm)
  • upgrade to new version of cPanel
  • upgrade add-on packages & script installers
  • new versions of PHP/MySQL/MariaDB made available

In order for the updates to take effect all services will need to go through a graceful restart

This will take approximately 30 minutes during which time any “active” connections will temporarily disconnect but be able to reconnect/continue immediately afterwards.

Who is affected:

All Shared Hosting, Reseller Hosting, Media Hosting, ShoutCAST Hosting, File Hosting, Email Hosting, WordPress Hosting and E-Commerce Hosting services on shared servers:

  • Shared Hosting: cPanel10
  • Shared Hosting: cPanel12
  • Shared Hosting: cPanel13
  • Shared Hosting: cPanel14
  • Shared Hosting: cPanel15
  • Shared Hosting: cPanel16
  • Shared Hosting: cPanelA2


All Reseller Hosting including Media/ShoutCAST, File Hosting, Email and Web Hosting services on reseller servers:

  • Reseller Hosting: reseller07

When is this maintenance:

Starting: 28/01/2022 18:00
Completing: 28/01/2022 19:00

Why do we need to do this:

It is important for the safety and security of your data that each of the server(s) providing your hosting has the most current control panel security updates, patches and improvements.

Additionally new versions of core web-based services such as PHP, MySQL, MariaDB, Apache and FTP are now available and stable – so these will be made available for existing hosting accounts within 24 hours of the upgrades completing