Chris Burton
Author's posts
Jul 12
COMPLETED: Planned Maintenance: HSphere (DC-Hosting) Win6 RAID Rebuild
Due to a failed disk we will be replacing the drive and re-syncing the RAID. When: Thursday 20:00 What: Replace failing HDD and RAID sync. Affects: HSphere hosting/email clients on Win6 (DC-Hosting) Expected Outage: 1-2 hours during the RAID sync.
Jun 22
RESCHEDULED: Planned Maintenance: Hosting : Helm migration
What: Migration of existing Helm services onto new servers. Who (affects): This planned maintenance affects all Helm Personal and Business Hosting Accounts. When : starting Friday 29/June 2012 22:00 completing Saturday 30/June 2012 10:00 Why: The new server hardware is of higher specification and will allow us to provide more stability of the Helm services. …
Jun 20
COMPLETED: Planned Maintenance: cPanel4 – Replacing backup target.
What: Replacing backup target. Who (affects): The server will be unavailable for around 5 minutes at the end of the maintenance window. When: starting Thursday 21 June 2012 20:00 completing Thursday 21 June 2012 21:30 Why: Increase available backup space.
Feb 20
COMPLETED: Planned Maintenance: Hosting : CPanel Upgrades
What: RAM Updages on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. When: Thursday 23/Feb 20:00 – 21:00 Each server will be offline for less than 10 minutes. Affects: Clients with sites and/or email hosted on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. Actions: Replacing (increasing) server RAM.
Feb 20
COMPLETED: Interservers Server Upgrades and Server Migrations
What: Interservers Server Upgrades and Server Migrations When: Mon 20/Feb through Mon 28/Feb Affects: Clients on Interservers legacy hardware Actions: Migration of UK clients to new UK servers Updates of Server O/S and Control Panel Installation of new Softaculus Script installers. Clients who have their domain registered with Othello will not experience any downtime, and …
Jan 24
COMPLETED: Planned Maintenance/Upgrade – Client Portal
We will be upgrading the Client Portal (http://my.othellotech.net/) on 24/01/2012 between 18:00 and 19:00 UTC. During the upgrade existing clients will not be able to access the client portal features such as searching for viewing invoices etc. Access to individual hosting control panels etc will still be available directly as advised in your welcome email. …
Feb 04
Emergency Maintenance : Hosting : DesignerHosting (DC Hosting)
At 09:32 we detected a fault with the datacentre systems for the old DesignerHosting / DC-Hosting servers, this was an unscheduled outage – an engineer is current en-route to investigate. As this was unscheduled, we do not have an ETA for it to be working again. We will keep you apprised as the engineer reports …
Dec 08
Emergency Maintenance : Hosting : Percy
This server has suffered an unknown failure an engineer has been dispatched to investigate. At this point we have no ETA for service restoration. More information will be posted as it becomes available. Update This server had developed a filesystem inconsistency again, which has now been repaired. We apologise for the unexpected outage.
Jun 18
Planned Maintenance: Hosting : R4B – Migration (Chorver)
Friday 25/06/2010 20:00 Due to failing hardware on this server we will be migrating clients over to our more modern cPanel servers. All clients have been notified of their new cPanel login details and they should contact support if they require any assistance setting up mail accounts before the migration process.
Apr 29
Emergency Maintenance : Domain Registration : [.eu .es .cn .at]
We have received a notification of unscheduled hardware updates from the domain registries regarding .eu domains .es domains .cn domains .at domains Start date: 2010-04-30, 15:00 End date: 2010-05-01, 07:00 During the maintenance, you may expect the following: – No new registrations of domains – No nameservers updates of affected ccTLD’s – No renewals of …