COMPLETED: cPanel Shared Hosting Services

Planned Maintenance: cPanel Shared Hosting Services

Control panel and operating system updates.

What is being done:

* update to new version of cpanel
* reboot to use new kernel
* upgrade anti-virus software

Who is affected:

All Shared Hosting, Reseller Hosting, Media Hosting, ShoutCAST Hosting, File Hosting, Email Hosting, WordPress Hosting and Ecommerce Hosting services on shared servers running:

  • cPanel/WHM

Incoming email during this time will ‘queue’ at the sender, Outbound emails will stay on your local machine (where using a mail client) – webmail access will be unavailable until the work is completed.

Websites will be unavailable until the server has completely restarted following the upgrades and patches.

FTP upload/download access will return once we have confirmed all data is available.

Streaming services will automatically resume to their previous state as soon as the maintenance on the specific machine has completed.

When is this maintenance:

Starting: Sunday 17th April 12:00
Completing: Sunday 17th April 18:00

Why do we need to do this:

It is important for the safety and security of your data that each of the server(s) providing your hosting has the most current security updates, operating system patches and control panel improvements.