Oct 14

COMPLETED: Planned Maintenance: Shared Hosting Servers

Shared Hosting Services

Security Updates and Patches

What is being done:

  • upgrade to new operating system versions
  • rollout of latest security patches
  • additional rules for intrusion detection systems and firewalls

In order for the updates to take effect servers will need to be shutdown, updated and then restarted.

This will take approximately 1 hour during which time any “active” connections will terminate until updates are completed.

Who is affected:

All Shared Hosting, Reseller Hosting, Media Hosting, ShoutCAST Hosting, File Hosting, Email Hosting, WordPress Hosting and E-Commerce Hosting services on UK hosting servers:

  • Shared Hosting: cPanel*
  • Shared Hosting: DirectAdmin*
  • Shared Hosting: HSphere*

All Reseller Hosting including Media/ShoutCAST, File Hosting, Email and Web Hosting services on UK reseller servers:

  • Reseller Hosting: Reseller*

When is this maintenance:

Fri 28/10/2022 20:00 – Sat 29/10/2022 08:00
Sat 29/10/2022 20:00 – Sun 31/10/2022 08:00
Sun 30/10/2022 20:00 – Mon 31/10/2022 08:00
Mon 31/10/2022 20:00 – Tue 31/10/2022 08:00

Although this is a long maintenance window, this is to ensure enough time to update each server one at a time and check them thoroughly before starting the next, servers will *NOT* be offline for the whole window, only for between 15 and 60 minutes at some point during the window.

Why do we need to do this:

It is important for the safety and security of your data that each of the server(s) providing your hosting has the most current security updates, firewalling and IDS improvements to limit abuse and hack attempts.

Rob