Server Maintenance: All DC Hosting Services What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services for DC Hosting customers. When: 2012/10/31 19:00 to 21:00
Category: Planned Maintenance
Planned Maintenance Tasks
Jul 24
COMPLETED: Planned Maintenance : Cooling : Chiller Introduction
Planned Maintenance : Cooling : Chiller Introduction What: Introduction into the live cooling circuit of new rooftop Aircon Chiller ref 2:2 Who (Affects): Building Facilities – Non Service Affecting When (start, end): Thursday 26th July 10:00 – 18:00 and Friday 27th July 10:00 – 18:00 Why: In order to extend the Othello PremierDC DataCentre facilities, …
Jul 13
COMPLETED: Planned Maintenance: H-Sphere hsphere-linwebs1.othellohosts.net server migration
What: Migrate data to a new server. Who (affects): All H-Sphere customers with sites hosted on server hsphere-linwebs1.othellohosts.net will be unable during the migration. When: starting Monday 16 July 2012 21:00 completing Monday 16 July 2012 22:00 Why: Increase server resources.
Jul 05
COMPLETED: Planned Maintenance: cPanel Services Restart
As part of our commitment to continued high levels of service, we must announce the following planned maintenance work. When: Monday 9th July 00:00 – 02:00 BST (UTC +1) What: Services Restart Affects: All cPanel shared hosting servers (cPanel 1-6, stream2) Expected Outage: 5-15 minutes per server as it restarts to apply critical updates and …
Jun 22
RESCHEDULED: Planned Maintenance: Hosting : Helm migration
What: Migration of existing Helm services onto new servers. Who (affects): This planned maintenance affects all Helm Personal and Business Hosting Accounts. When : starting Friday 29/June 2012 22:00 completing Saturday 30/June 2012 10:00 Why: The new server hardware is of higher specification and will allow us to provide more stability of the Helm services. …
Jun 20
COMPLETED: Planned Maintenance: cPanel4 – Replacing backup target.
What: Replacing backup target. Who (affects): The server will be unavailable for around 5 minutes at the end of the maintenance window. When: starting Thursday 21 June 2012 20:00 completing Thursday 21 June 2012 21:30 Why: Increase available backup space.
May 09
COMPLETED: Planned Maintenance: Ensim Linux 1 – IP Address Change
As part of our continued commitment to improving services it has become necessary to renumber this service. Any customer using ns1.this-dns.net and ns2.this-dns.net as nameservers on their domain will be updated automatically. Customers may encounter difficulties resolving their domains depending on the caching strategy employed by their connectivity supplier. What: Renumber of ensim1.othellohosts.net When: Friday …
Apr 19
COMPLETED: Planned cPanel Upgrade
Following some reasonably major faults with the current ‘release’ version of cPanel, we are being forced to upgrade all shared servers to the new ‘current’ version. When: Saturday 21st 2012 – 09:00 onwards What: Out-of-cycle cPanel Upgrade Affects: cPanel, WHM and Webmail access for customers during the upgrade. No other services are affected. We expect …
Apr 10
COMPLETED: Planned Migration: cpanel4.othellohosts.net
As part of our continued commitment to quality of service and uptime, this host must be replaced with more modern hardware and software combinations. We have determined that the least disruptive method to handle this is to treat it in the same fashion as a foreign server migration. As such IP addressing of sites will …
Apr 03
COMPLETED: Planned Maintenance: Level3 Router Replacement
We have been advised by Level(3) that they have a maintenance window planned 20 April 2012 01:00 – 04:00 BST where they will replace their London routing infrastructure. This work will not cause a connectivity outage for any customer; however any connections through Level(3) at the point they perform their work may well be disconnected, …