Category: CPanel/WHM

COMPLETED: Emergency Maintenance – cPanel3

Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by cPanel3 server. When: Friday, 24th January 2014 15:55 All hosting (web/email) services hosted on cPanel3 server will be unavailable whilst the disk check is running.

COMPLETED: PHP Upgrade – cPanel Services

Due to major security issues with the currently deployed version of the PHP runtime, and the appearance of 0-day exploits for these issues; we have been forced to upgrade PHP to the latest 5.4 branch on all cPanel services. For most up-to-date pre-packaged applications, this should have no effect.  However, custom sites, modules for pre-packaged …

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COMPLETED: Scheduled Maintenance: Astutium Ltd US network

Scheduled Maintenance: Astutium Ltd US network. What: Software upgrades on the network routers and switches. Affects: US Website Hosting, US Dedicated Servers, US Virtual/Cloud Servers and US (All) and UK (Multicraft access only) Minecraft Gaming Services. When: Thursday, August 22, 2013 from 7:00 a.m. to 11:00 a.m. GMT   Planned maintenance on the Astutium Ltd US network will occur on 22/August/2013, …

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COMPLETED: Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1

Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 servers. When: 2012/10/31 19:00 to 21:00 Update 1:  This maintenance has been completed successfully.  Thank you for your patience.

COMPLETED: Planned Maintenance: cPanel Services Restart

As part of our commitment to continued high levels of service, we must announce the following planned maintenance work. When: Monday 9th July 00:00 – 02:00 BST (UTC +1) What: Services Restart Affects: All cPanel shared hosting servers (cPanel 1-6, stream2) Expected Outage: 5-15 minutes per server as it restarts to apply critical updates and …

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COMPLETED: Planned Maintenance: cPanel4 – Replacing backup target.

What: Replacing backup target. Who (affects): The server will be unavailable for around 5 minutes at the end of the maintenance window. When: starting Thursday 21 June 2012 20:00 completing Thursday 21 June 2012  21:30 Why: Increase available backup space.

COMPLETED: Planned cPanel Upgrade

Following some reasonably major faults with the current ‘release’ version of cPanel, we are being forced to upgrade all shared servers to the new ‘current’ version. When: Saturday 21st 2012 – 09:00 onwards What: Out-of-cycle cPanel Upgrade Affects: cPanel, WHM and Webmail access for customers during the upgrade. No other services are affected. We expect …

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COMPLETED: Planned Migration: cpanel4.othellohosts.net

As part of our continued commitment to quality of service and uptime, this host must be replaced with more modern hardware and software combinations.  We have determined that the least disruptive method to handle this is to treat it in the same fashion as a foreign server migration. As such IP addressing of sites will …

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COMPLETED: Planned Migration: UKCloud Shared Hosting

Following our acquisition of UKCloud customers, we are in the process of migrating the shared hosting services to our own datacentre and servers. This process is currently underway and the main bulk of data transfers and updates will be completed by 12:00 BST 25th March 2012.  Any domains using ns1.qvps.net and ns2.qvps.net will be migrated …

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COMPLETED: Planned Maintenance: Hosting : CPanel Upgrades

What: RAM Updages on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. When: Thursday 23/Feb 20:00 – 21:00 Each server will be offline for less than 10 minutes. Affects: Clients with sites and/or email hosted on cpanel1.othellohosts.net, cpanel5.othellohosts.net and cpanel6.othellohosts.net. Actions: Replacing (increasing) server RAM.