Server Helm2.othellohosts.net is under maintenance following a fault in the control panel. We will post more details once they are available. Update 1: All affected customers have been migrated to our DotNetPanel services and the Helm platform retired. This will mean a change of credentials and URLs for the Control Panel. All customers …
Tag: maintenance
Jul 12
COMPLETED: Planned Maintenance: HSphere (DC-Hosting) Win6 RAID Rebuild
Due to a failed disk we will be replacing the drive and re-syncing the RAID. When: Thursday 20:00 What: Replace failing HDD and RAID sync. Affects: HSphere hosting/email clients on Win6 (DC-Hosting) Expected Outage: 1-2 hours during the RAID sync.
Jun 22
RESCHEDULED: Planned Maintenance: Hosting : Helm migration
What: Migration of existing Helm services onto new servers. Who (affects): This planned maintenance affects all Helm Personal and Business Hosting Accounts. When : starting Friday 29/June 2012 22:00 completing Saturday 30/June 2012 10:00 Why: The new server hardware is of higher specification and will allow us to provide more stability of the Helm services. …
Jun 20
COMPLETED: Planned Maintenance: cPanel4 – Replacing backup target.
What: Replacing backup target. Who (affects): The server will be unavailable for around 5 minutes at the end of the maintenance window. When: starting Thursday 21 June 2012 20:00 completing Thursday 21 June 2012 21:30 Why: Increase available backup space.
Apr 05
COMPLETED: Emergency Maintenance : Hosting : DHUK WebsitePanel Services
Thursday 5th April 2012 22:00 The hardware platform (servers) hosting “DirectHostingUK” WebsitePanel clients has failed, technicians are onsite determining the scope of the problem and what to do to bring the system(s) back online. *update* Friday 6th April 2012 02:00 The drive array containing all the client data/virtual-machines is degraded, replacement drives have been fitted …