Apr 29

Emergency Maintenance : Hosting : cpanel4 (Disk)

Customers with services provided by cpanel4 will be experiencing an unexpected, unplanned outage due to essential disk maintenance on this server.

At this point we do not have an exact time for services to be restored, this will ultimately be decided by how much corrective action needs to be taken after the integrity scans complete.

Engineers are working on this as this is posted and are working to restore service as soon as possible. We apologise for any inconvenience in the mean time.

Update

The disk inconsistencies have been repaired. Final checks are being made and services will return of the next 5 minutes.

We apologise again for any inconvenience.

Apr 29

Emergency Maintenance : Domain Registration : [.eu .es .cn .at]

We have received a notification of unscheduled hardware updates from the domain registries regarding

.eu domains
.es domains
.cn domains
.at domains

Start date: 2010-04-30, 15:00
End date: 2010-05-01, 07:00

During the maintenance, you may expect the following:

– No new registrations of domains
– No nameservers updates of affected ccTLD’s
– No renewals of of affected ccTLD’s
– No WHOIS services for the affected ccTLD’s
– No Transfers-IN of domains
– No Unlock/Lock of affected ccTLD’s within the Othello Client Portal
– No EPP Transfer Code requests within the Othello Client Portal

DNS services, hosting services, email services etc are not affected and will continue as normal.

Please accept our apologies for informing you at this short notice.

Apr 09

Planned Maintenance : Hosting : HSphere Control Panel Server

re:Planned Maintenance : HSphere Control Panel Services
This maintenance is now complete. Thank you for your patience.

Apr 04

Planned Maintenance : Hosting : HSphere Control Panel Server

Further to the emergency maintenance already carried out on this service, it is necessary to continue some further housekeeping work on the hSphere control panel server.

This maintenance will be carried out at 17:45 BST Friday 9th April 2010. We expect the outage to be 60 minutes.

This outage will not affect web or e-mail services for any DC Hosting customers, but will affect any actions involving cp.dc-servers.com such as configuring new mailboxes, upgrades or making payments.

We appreciate your co-operation during these essential works