Unfortunately hosting server platform Plesk-3 has failed beyond repair. This will be affecting any services (email, ftp, web, mysql) you had running on that server. Technicians are working on restoring our last good backup to new hardware, however this is likely to take several days at least. You have 2 options, and we would be …
Category: Shared Hosting
Sep 04
COMPLETED: PHP Upgrade – cPanel Services
Due to major security issues with the currently deployed version of the PHP runtime, and the appearance of 0-day exploits for these issues; we have been forced to upgrade PHP to the latest 5.4 branch on all cPanel services. For most up-to-date pre-packaged applications, this should have no effect. However, custom sites, modules for pre-packaged …
Aug 15
COMPLETED: Scheduled Maintenance: Astutium Ltd US network
Scheduled Maintenance: Astutium Ltd US network. What: Software upgrades on the network routers and switches. Affects: US Website Hosting, US Dedicated Servers, US Virtual/Cloud Servers and US (All) and UK (Multicraft access only) Minecraft Gaming Services. When: Thursday, August 22, 2013 from 7:00 a.m. to 11:00 a.m. GMT Planned maintenance on the Astutium Ltd US network will occur on 22/August/2013, …
Jun 20
COMPLETED: Emergency Maintenance: Plesk1 (Duck)
Emergency Maintenance: Hosting Plesk 1 What: Unexpected Disk Failure of Hosting Server Plesk-1 Affects: All resellers/customers with websites and email services on Plesk 1 When: 2013/06/20 10:10 Engineers are onsite investigating the extent of the problems. It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. …
Jun 05
COMPLETED: Scheduled Maintenance: hSphere Mail Cluster
Disk Array Maintenance: hSphere Mail Cluster We have identified a failing member of the disk array behind the hSphere Mail Cluster. Unfortunately due to the nature of the shared storage mail service must be interrupted to replace this member and rebuild the data to prevent any loss of stored e-mail. Affected customers will be unable …
Nov 01
Server Maintenance: DC Hosting (All servers)
Server Maintenance: All DC Hosting Services What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services for DC Hosting customers. When: 2012/10/31 19:00 to 21:00
Oct 31
COMPLETED: Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1
Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 servers. When: 2012/10/31 19:00 to 21:00 Update 1: This maintenance has been completed successfully. Thank you for your patience.
Oct 31
COMPLETED: Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas)
Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas) What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 1/2/3/ EnsimWin1 servers. When: 2012/10/31 19:00 to 21:00 Update 1: This maintenance has been completed successfully. Thank you for your patience.
Oct 30
COMPLETED: Server Maintenance: Hosting Plesk 7/8/9
Server Maintenance: Hosting Plesk 7/8/9 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 7/8/9 servers. When: 2012/10/30 19:45 to 20:15 Update 1 2012/10/30 20:10: This maintenance has been completed successfully. Thank you for your patience.
Sep 18
COMPLETED: EnsimWin1/Thomas – Emergency Maintenance
Emergency Maintenance: Hosting – EnsimWin1/Thomas What: This server has suffered an unknown failure, engineers are on-site and will provide more information when possible. Affects: All customers with Windows hosting services provided by this service/server. When: This condition was detected at 8:00 18/09/2012. We do not yet have an ETA for service restoration as the system …