Emergency Maintenance: Hosting Plesk 1 What: Unexpected Disk Failure of Hosting Server Plesk-1 Affects: All resellers/customers with websites and email services on Plesk 1 When: 2013/06/20 10:10 Engineers are onsite investigating the extent of the problems. It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. …
Category: Shared Hosting
Jun 05
COMPLETED: Scheduled Maintenance: hSphere Mail Cluster
Disk Array Maintenance: hSphere Mail Cluster We have identified a failing member of the disk array behind the hSphere Mail Cluster. Unfortunately due to the nature of the shared storage mail service must be interrupted to replace this member and rebuild the data to prevent any loss of stored e-mail. Affected customers will be unable …
Nov 01
Server Maintenance: DC Hosting (All servers)
Server Maintenance: All DC Hosting Services What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services for DC Hosting customers. When: 2012/10/31 19:00 to 21:00
Oct 31
COMPLETED: Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1
Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 servers. When: 2012/10/31 19:00 to 21:00 Update 1: This maintenance has been completed successfully. Thank you for your patience.
Oct 31
COMPLETED: Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas)
Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas) What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 1/2/3/ EnsimWin1 servers. When: 2012/10/31 19:00 to 21:00 Update 1: This maintenance has been completed successfully. Thank you for your patience.
Oct 30
COMPLETED: Server Maintenance: Hosting Plesk 7/8/9
Server Maintenance: Hosting Plesk 7/8/9 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 7/8/9 servers. When: 2012/10/30 19:45 to 20:15 Update 1 2012/10/30 20:10: This maintenance has been completed successfully. Thank you for your patience.
Sep 18
COMPLETED: EnsimWin1/Thomas – Emergency Maintenance
Emergency Maintenance: Hosting – EnsimWin1/Thomas What: This server has suffered an unknown failure, engineers are on-site and will provide more information when possible. Affects: All customers with Windows hosting services provided by this service/server. When: This condition was detected at 8:00 18/09/2012. We do not yet have an ETA for service restoration as the system …
Aug 12
COMPLETED: Emergency Maintenance: Hosting – DC Hosting/Win1
Emergency Maintenance: Hosting – DC Hosting/Win1 What: This server has suffered a cooling failure and has been temporarily taken out of service for repairs. Affects: All customers with Windows hosting services provided by this service/server. Please note; this will not affect e-mail or other account functions – just the web site. When: This condition was …
Jul 25
COMPLETED: Emergency Maintenance : Hosting : Helm2 (MidnightSoftware)
Server Helm2.othellohosts.net is under maintenance following a fault in the control panel. We will post more details once they are available. Update 1: All affected customers have been migrated to our DotNetPanel services and the Helm platform retired. This will mean a change of credentials and URLs for the Control Panel. All customers …
Jul 13
COMPLETED: Planned Maintenance: H-Sphere hsphere-linwebs1.othellohosts.net server migration
What: Migrate data to a new server. Who (affects): All H-Sphere customers with sites hosted on server hsphere-linwebs1.othellohosts.net will be unable during the migration. When: starting Monday 16 July 2012 21:00 completing Monday 16 July 2012 22:00 Why: Increase server resources.