Category: Shared Hosting

COMPLETED: Scheduled Maintenance: Astutium Ltd US network

Scheduled Maintenance: Astutium Ltd US network. What: Software upgrades on the network routers and switches. Affects: US Website Hosting, US Dedicated Servers, US Virtual/Cloud Servers and US (All) and UK (Multicraft access only) Minecraft Gaming Services. When: Thursday, August 22, 2013 from 7:00 a.m. to 11:00 a.m. GMT   Planned maintenance on the Astutium Ltd US network will occur on 22/August/2013, …

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COMPLETED: Emergency Maintenance: Plesk1 (Duck)

Emergency Maintenance: Hosting Plesk 1 What: Unexpected Disk Failure of Hosting Server Plesk-1 Affects: All resellers/customers with websites and email services on Plesk 1 When: 2013/06/20 10:10 Engineers are onsite investigating the extent of the problems. It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. …

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COMPLETED: Scheduled Maintenance: hSphere Mail Cluster

Disk Array Maintenance: hSphere Mail Cluster We have identified a failing member of the disk array behind the hSphere Mail Cluster.  Unfortunately due to the nature of the shared storage mail service must be interrupted to replace this member and rebuild the data to prevent any loss of stored e-mail.  Affected customers will be unable …

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Server Maintenance: DC Hosting (All servers)

Server Maintenance: All DC Hosting Services What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services for DC Hosting customers. When: 2012/10/31 19:00 to 21:00

COMPLETED: Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1

Server Maintenance: cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services cPanel 1/2/3/4/5/6/7/Radio/Video, EnsimLinux 1, DirectAdmin1, DNP1 servers. When: 2012/10/31 19:00 to 21:00 Update 1:  This maintenance has been completed successfully.  Thank you for your patience.

COMPLETED: Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas)

Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas) What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 1/2/3/ EnsimWin1 servers. When: 2012/10/31 19:00 to 21:00 Update 1:  This maintenance has been completed successfully.  Thank you for your patience.

COMPLETED: Server Maintenance: Hosting Plesk 7/8/9

Server Maintenance: Hosting Plesk 7/8/9 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 7/8/9 servers. When: 2012/10/30 19:45 to 20:15 Update 1 2012/10/30 20:10:  This maintenance has been completed successfully.  Thank you for your patience.

COMPLETED: EnsimWin1/Thomas – Emergency Maintenance

Emergency Maintenance: Hosting – EnsimWin1/Thomas What: This server has suffered an unknown failure, engineers are on-site and will provide more information when possible. Affects: All customers with Windows hosting services provided by this service/server. When: This condition was detected at 8:00 18/09/2012.  We do not yet have an ETA for service restoration as the system …

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COMPLETED: Emergency Maintenance: Hosting – DC Hosting/Win1

Emergency Maintenance: Hosting – DC Hosting/Win1 What: This server has suffered a cooling failure and has been temporarily taken out of service for repairs. Affects: All customers with Windows hosting services provided by this service/server.  Please note; this will not affect e-mail or other account functions – just the web site. When: This condition was …

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COMPLETED: Emergency Maintenance : Hosting : Helm2 (MidnightSoftware)

Server Helm2.othellohosts.net is under maintenance following a fault in the control panel.   We will post more details once they are available.   Update 1: All affected customers have been migrated to our DotNetPanel services and the Helm platform retired.  This will mean a change of credentials and URLs for the Control Panel.   All customers …

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