Shared and Reseller Hosting Services Server Migrations and Upgrades What is being done: upgrade to new version of Web Host Manager (whm) upgrade to new version of cPanel upgrade to MySQL/MariaDB versions upgrade add-on packages & script installers migration to new hardware In order for the updates to take effect all services will need to …
Category: Plesk
Jun 11
COMPLETED: Emergency Maintenance – Plesk 8-9
Outage: plesk8-9.hosting.astutium.com What: Unable to access services running on Plesk Hosting Server 8-9 Affects: All customers with Plesk based shared hosting in plsk8 or plsk9 machines When: Sat 11/June/2016 9:15am Plesk hosting platform became unresponsive at approx 9.15am this morning. Support Staff attempted to restart the server remotely but access was not restored. DataCentre Technicians …
Nov 19
COMPLETED: Planned Maintenance: Shared Hosting Services
Planned Maintenance: Shared Hosting Services Patches for OS / Control Panels and Upgrades to Hardware What is being done: * Upgrade to latest versions of Operating Systems, Control Panels, Script Installers and System Addons * Additional RAM to motherboard maximum supported levels for all shared-hosting services * Standardisation of hosting server specifications across all platforms …
Sep 14
COMPLETED: Emergency Maintenance – Plesk 3
Unfortunately hosting server platform Plesk-3 has failed beyond repair. This will be affecting any services (email, ftp, web, mysql) you had running on that server. Technicians are working on restoring our last good backup to new hardware, however this is likely to take several days at least. You have 2 options, and we would be …
Jun 20
COMPLETED: Emergency Maintenance: Plesk1 (Duck)
Emergency Maintenance: Hosting Plesk 1 What: Unexpected Disk Failure of Hosting Server Plesk-1 Affects: All resellers/customers with websites and email services on Plesk 1 When: 2013/06/20 10:10 Engineers are onsite investigating the extent of the problems. It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. …
Oct 31
COMPLETED: Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas)
Server Maintenance: Hosting Plesk 1/2/3 (DesignerHosting Edward/Percy/Duck) / EnsimWin1 (Thomas) What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 1/2/3/ EnsimWin1 servers. When: 2012/10/31 19:00 to 21:00 Update 1: This maintenance has been completed successfully. Thank you for your patience.
Oct 30
COMPLETED: Server Maintenance: Hosting Plesk 7/8/9
Server Maintenance: Hosting Plesk 7/8/9 What: Updating Operating System packages and restarting servers. Affects: All customers with websites and email services on Plesk 7/8/9 servers. When: 2012/10/30 19:45 to 20:15 Update 1 2012/10/30 20:10: This maintenance has been completed successfully. Thank you for your patience.
Dec 17
COMPLETED: Emergency Maintenance : Hosting : Plesk1 (Duck)
Server Plesk1 (Duck) has again suffered a RAID array degredation. We have therefore treated the hardware as suspect and provisioned a replacement. User data is currently being migrated to the new hardware, services will be unavailable until this process completes. We apologise for any inconvenience, but believe this to be the prudent course of action …
Dec 16
COMPLETED: Emergency Maintenance : Hosting : Plesk1 (Duck)
Server Plesk1 (Duck) has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability / next update 12:30 16/December/2011 Update 1: …
Nov 24
COMPLETED: Emergency Maintenance : Hosting : Percy
This server has suffered an unknown failure, engineers have been dispatched to investigate. At this point we have no ETA for service restoration. More information will be posted as it becomes available. Update This server had developed a filesystem inconsistency, which has now been repaired. We apologise for the unexpected outage.
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