Rob Golding

Author's posts

COMPLETED: Emergency Maintenance: Hosting Plesk 8

Emergency Maintenance: Hosting Plesk 8 What: Failure of Hosting Server Plesk-8 Affects: All resellers/customers with websites and email services on Plesk 8 When: 2013/04/24 04:32 Engineers are onsite investigating the extent of the problems It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. Update 1 …

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COMPLETED: Outage: UKCloud Services Manchester Cluster

Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 20:05 17/01/2013.  We do not yet …

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COMPLETED: Planned Maintenance : Cooling : Chiller Introduction

New RoofTop Chiller

Planned Maintenance : Cooling : Chiller Introduction What: Introduction into the live cooling circuit of new rooftop Aircon Chiller ref 2:2 Who (Affects): Building Facilities – Non Service Affecting When (start, end): Thursday 26th July 10:00 – 18:00 and Friday 27th July 10:00 – 18:00 Why: In order to extend the Othello PremierDC DataCentre facilities, …

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COMPLETED: Emergency Maintenance : Hosting : DHUK WebsitePanel Services

Thursday 5th April 2012 22:00 The hardware platform (servers) hosting “DirectHostingUK” WebsitePanel clients has failed, technicians are onsite determining the scope of the problem and what to do to bring the system(s) back online. *update* Friday 6th April 2012 02:00 The drive array containing all the client data/virtual-machines is degraded, replacement drives have been fitted …

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COMPLETED: Power Failure at Othello DC 2HQ London

15:25 – There has been a major power failure in the E14 9xx postcode, affecting supply to our DataCentre at Harbour Quay (2HQ). Automated Transfer Switches have switched over to our secondary powerfeed, and the generators moved to hot status until the incident is resolved by the power company. No customer or Othello systems have …

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COMPLETED: Emergency Maintenance : Hosting : Plesk1 (Duck)

Server Plesk1 (Duck) has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability / next update 12:30 16/December/2011 Update 1: …

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COMPLETED: Planned Maintenance: Hosting : CPanel/WHM Upgrades

What: Planned roll out of the latest version of centos, cpanel/whm and script-installers to shared-hosting, managed-dedicated, managed-cloud and managed-vps servers. Who (affects): This planned maintenance affects all OthelloHosts.net Personal-Cpanel Hosting Clients OthelloHosts.net Business-Cpanel Hosting Clients Managed Dedicated CPanel/WHM Servers Managed Dedicated CPanel/WHM VPS Managed Dedicated CPanel/WHM Cloud Servers When : starting Saturday 17/December 2011 01:00 …

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Emergency Maintenance : Hosting : Plesk2-Duck

Server Plesk2-Duck has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability currently: 12:30 14/September/2011 Update We apologise for the …

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Planned Maintenance : Hosting

Starts: 03/September/2011 16:00 GMT Ends: 24/September/2011 22:00 GMT Details: Essential server and systems maintenance on OthelloHosts.net shared hosting servers will be taking place throughout the weekend. Upgrade to latest version of Control Panel Upgrade to latest o/s version Upgrade to latest script installer Patch/fix Apache and PHP for latest exploits Add new RAM to upgrade …

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Emergency Maintenance : Hosting : Toby-DH/PleskWin3

Server PleskWin3 (toby) is under maintenance following a failed PSU @ appx 8.45am Power supply has been replaced, but disks are not being recognised. It may be necessary to replace the entire machine and restore data from last good backup – more details will be added to the thread as they become available. Update The …

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