Rob Golding
Author's posts
May 17
COMPLETED: Scheduled Maintenance: Hosting Plesk 9
Scheduled Maintenance: Hosting Plesk 9 What: Replacement of Server Hosting Server Plesk-9 Affects: All resellers/customers with websites and email services on Plesk 9 When: 2013/05/19 23:00 – 2013/05/20 11:00 The hosting server Plesk 9 is due for replacement following an intermittent fault with the drive array controller. New server has been setup. Access to the …
Apr 30
Reason For Outage (RFO) April 29th 2013
Astutium Ltd try to be as informative and open as possible regarding any service affecting problems and scheduled maintenance by posting on the Astutium Status Blog for general [not client specific] issues. Breakdown of the problems experienced 29/04/2013 Approximately 10am we received several reports of difficulty accessing our own website and some customer servers. Neither …
Apr 24
COMPLETED: Emergency Maintenance: Hosting Plesk 8
Emergency Maintenance: Hosting Plesk 8 What: Failure of Hosting Server Plesk-8 Affects: All resellers/customers with websites and email services on Plesk 8 When: 2013/04/24 04:32 Engineers are onsite investigating the extent of the problems It is currently expected that a new server will need to be deployed (ETA 12 hours) and hosting/email accounts recreated. Update 1 …
Jan 17
COMPLETED: Outage: UKCloud Services Manchester Cluster
Outage: UKCloud Services – Manchester Cluster What: The Manchester DataCentre has a complete outage, all services based at Telecity/UKGrid/Burst are currently inaccessible Affects: All customers with onapp ukcloud virtual machines based in Manchester. Please note; this does not affect our London based services. When: This condition was detected at 20:05 17/01/2013. We do not yet …
Jul 24
COMPLETED: Planned Maintenance : Cooling : Chiller Introduction
Planned Maintenance : Cooling : Chiller Introduction What: Introduction into the live cooling circuit of new rooftop Aircon Chiller ref 2:2 Who (Affects): Building Facilities – Non Service Affecting When (start, end): Thursday 26th July 10:00 – 18:00 and Friday 27th July 10:00 – 18:00 Why: In order to extend the Othello PremierDC DataCentre facilities, …
Apr 05
COMPLETED: Emergency Maintenance : Hosting : DHUK WebsitePanel Services
Thursday 5th April 2012 22:00 The hardware platform (servers) hosting “DirectHostingUK” WebsitePanel clients has failed, technicians are onsite determining the scope of the problem and what to do to bring the system(s) back online. *update* Friday 6th April 2012 02:00 The drive array containing all the client data/virtual-machines is degraded, replacement drives have been fitted …
Feb 03
COMPLETED: Power Failure at Othello DC 2HQ London
15:25 – There has been a major power failure in the E14 9xx postcode, affecting supply to our DataCentre at Harbour Quay (2HQ). Automated Transfer Switches have switched over to our secondary powerfeed, and the generators moved to hot status until the incident is resolved by the power company. No customer or Othello systems have …
Dec 16
COMPLETED: Emergency Maintenance : Hosting : Plesk1 (Duck)
Server Plesk1 (Duck) has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability / next update 12:30 16/December/2011 Update 1: …
Dec 13
COMPLETED: Planned Maintenance: Hosting : CPanel/WHM Upgrades
What: Planned roll out of the latest version of centos, cpanel/whm and script-installers to shared-hosting, managed-dedicated, managed-cloud and managed-vps servers. Who (affects): This planned maintenance affects all OthelloHosts.net Personal-Cpanel Hosting Clients OthelloHosts.net Business-Cpanel Hosting Clients Managed Dedicated CPanel/WHM Servers Managed Dedicated CPanel/WHM VPS Managed Dedicated CPanel/WHM Cloud Servers When : starting Saturday 17/December 2011 01:00 …
Sep 13
Emergency Maintenance : Hosting : Plesk2-Duck
Server Plesk2-Duck has failed with a corrupt RAID array. DataCentre technicians are onsite investigating if it can be repaired and returned to service. If the current server is unrecoverable a new plesk server will be deployed and all sites/emails etc restored from backups. ETA for server availability currently: 12:30 14/September/2011 Update We apologise for the …