Emergency Maintenance: Win6 What: Software/Failure Affects: HSphere Web Hosting Services Provided By Win6 When: Wednesday 18th June 2014 10:00 – ongoing Unfortunately thorugh several security issues, both with HSphere itself and customer applications, web hosting services provided by this server cannot be immediately recovered. As such we are accelerating our plans to migrate customers to …
Category: Emergency Maintenance
Emergency Maintenance Tasks
May 23
Notification: Domain Transfer Emails to SBH Registrants
If you have today (23/May/2014) received unexpected emails about Domain Name Transfers being in progress, please accept my apologies for any concern/worry caused. An internal tidy-up process of putting all the domains from recent Mergers & Acquisitions onto our automated systems and to allow us to reduce your price for domain renewals has triggered these …
Apr 10
COMPLETED: Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites)
Emergency Maintenance: Hsphere-Win4 Hsphere-Win6 Windows/ASP Hosting Hsphere Cluster (websites) What: Security patching, hardenening and new firewall rules Affects: Resellers/customers with websites HSPhere Cluster London1 Servers Win4 and Win6 When: 2014/04/10 06:00 – 12:00 Due to repeated attacks against the servers Win4 and Win6 we are implementing additional security measures and new firewall rules to ‘keep …
Jan 24
COMPLETED: Emergency Maintenance – cPanel3
Emergency Maintenance: Disk Check What: Following a forced reboot we are running a disk check. Affects: All services provided by cPanel3 server. When: Friday, 24th January 2014 15:55 All hosting (web/email) services hosted on cPanel3 server will be unavailable whilst the disk check is running.
Jan 17
COMPLETED: Scheduled Maintenance: US Minecraft Hosting Servers
What: Migrating Minecraft Hosting Server8 to new hardware. Affects: US Minecraft Servers 5,6,7,8 (US5-US8) When: Wednesday, 22nd January 2014 12:00 – 18:00 As part of our ongoing commitment to providing the highest performance and reliability for the Astutium MineCraft Hosting Services, we are going to be migrating our US Minecraft Servers 5, 6, 7 and …
Dec 26
COMPLETED: Scheduled Maintenance: Website and Client Portal Upgrade
Scheduled Maintenance: Astutium Client Portal What: Upgrade of Client Portal and Main Website to new version Affects: Astutium Website and Client Portal Only – no client services affected When: Thursday, Decemeber 26, 2013 from 4:30 to 10:30 GMT Planned maintenance on the Astutium Client Portal to upgrade to a new version: * New control facilities …
Nov 19
COMPLETED: Emergency Maintenance – EnsimWin1 (Thomas)
Emergency Maintenance: Hosting EnsimWin1 (Thomas) What: Failure of Hosting Server EnsimWin1 Affects: Resellers/customers with websites on EnsimWin1 When: 2013/11/19 13:09 Update 1: 17:00 service has been restored – if you have further problems please raise a support ticket.
Oct 25
COMPLETED: Emergency Maintenance – HSphere
Emergency Maintenance: Power What: Migrating to alternate power feed. Affects: HSphere hosting services. When: Friday, 25th October 2013 17:00 – Friday, 25th October 2013 17:15 The HSphere servers will be powered down and moved to an alternate power feed. MySQL/MSSQL and web services will be unavailable for a short period of time whilst they are …
Oct 09
COMPLETED: Scheduled Maintenance: HSphere Hosting
Scheduled Maintenance: HSphere Hosting What: Migration of HPshere Servers to new Power System Affects: UK HSphere Email and Website Hosting When: Friday, October 11, 2013 from 14:30 to 15:30 GMT Planned maintenance by the datacentre on the power to some racks will occur on 11/October/2013, which will have short-term impact on all HSphere Hosting Services …
Sep 14
COMPLETED: Emergency Maintenance – Plesk 3
Unfortunately hosting server platform Plesk-3 has failed beyond repair. This will be affecting any services (email, ftp, web, mysql) you had running on that server. Technicians are working on restoring our last good backup to new hardware, however this is likely to take several days at least. You have 2 options, and we would be …